Botny offers considerate and comprehensive return services. Please refer to the following details.
Botny offers considerate and comprehensive return services. Please refer to the following details.
Full refund. Buyers pay the return shipping fee ($200 for each bike). No restocking fee.
Full refund. Buyers pay the return shipping fee ($200 for each bike). Another 20% of the order amount will be charged as the restocking fee.
Not allowed to return the bike. Corresponding warranty services will be provided.
Full refund. Buyers pay the return shipping fee ($200 for each bike). Another 50% of the order amount will be charged as the restocking fee.
Not allowed to return the bike. Corresponding warranty services will be provided.
Full refund with no charge of return shipping fee and processing fee. Or buyers can change for other e-bikes without extra payment of return shipping.
Depending on the specific situation, we may charge buyers a certain amount of money as the return shipping fee. Please contact our customer service team and they will decide on the payment.
Corresponding warranty services will be provided.
To start a return, please contact us first. If your return is accepted, we'll send you a return shipping label, as well as the instructions on how and where to send back your package.
Refunds will be processed within 10–15 business days after the returned package is received and inspected. If you can exchange your bike for a new one after negotiating with our customer support, please still return your bike first, and we will send you a new one after we receive it.
Items sent back to us without first requesting a return will not be accepted. Botny is not responsible for the shipping cost of the package returned by the customers themselves, nor the missing of the returned package. We sincerely appreciate your cooperation!
Botny limited warranty terms for our electric bikes, accessories and genuine parts. We stand behind every ride.
This Limited Warranty is issued by Botny and is effective from the date of purchase. It only applies to the products sold on the Botny official website.
Other ways to buy Botny electric bikes (Amazon, offline dealers, etc.) are subject to the corresponding warranty policies.
We provide a 2-year warranty for each Botny e-bike, excluding all wear and tear items. The warranty begins from the day of receiving the bike.
"Original Purchaser" means buying electric bikes directly from the Botny official website.
We provide a 2-year warranty for each Botny e-bike, excluding all wear and tear items. The subsequent owner should provide the proof of original purchase (original owner's name & original order number). The warranty still begins from the day of the original owner's receipt of the bike.
We provide 1-year warranty for separately purchased accessories. Here are the details.
Genuine Botny parts and components come with a two-year limited warranty. (When all warranty spare parts are sent to the customer, the customer needs to bear the freight.)
Meet the Botny off-road lineup. Built for trails, gravel and everything in between — powerful motors with up to 50 MPH top speed.
Shop Electric BikesPower, torque and suspension engineered for the trail.
Full suspension with rugged all-terrain tires, built for serious off-road riding.
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Balanced geometry and responsive handling for riders who want agility on tight trails.
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Maximum performance with upgraded components for the most demanding adventures.
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Shop the full Botny lineup — moped-style e-bikes and electric dirt bikes, all UL certified.
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Some moments are worth slowing down for — but the best ones are worth speeding up. On a Botny electric bike, every ride becomes a small escape: the wind on your face, the hills that used to slow you down now feel like nothing, and the road ahead is always yours.
This is what electric freedom feels like. This is living, pure and simple.
To make electric riding accessible to everyone — building dependable, UL-certified e-bikes that turn everyday commutes into moments of freedom and bring joyful, sustainable mobility into daily life.
To grow from a trusted e-bike manufacturer and OEM partner into a brand riders across the globe choose first — delivering electric bikes and electric dirt bikes that are safe, powerful and built to last for generations.
At Botny, riding means rediscovery. It's the connection between rider and road, between city streets and weekend trails, and between you and the people who matter most.
Every electric bike we build is designed to bring back the simple happiness of riding — a break from routine, a breath of fresh air, and a reason to smile on the way to work or play.
Every rider is different — a daily commuter, a weekend explorer, an off-road adventurer. We study how real people ride, then design e-bikes that fit real life: the right motor power, the right battery range, the right price point for every rider and every budget.
Great value isn't just a low price — it's a bike that lasts. From our 1500W moped-style S51 to the 3000W power of our S15 and S16 electric dirt bikes, every Botny is engineered for performance, safety and durability, so riders get more bike for their money — every time.
Our team is obsessed with innovation that actually matters. From UL-certified batteries to full-suspension frames and pro-grade tires, we develop e-bike technologies that solve real riding problems — not just specs on a page — so every new model makes riding better, safer and more fun.
The best part of what we do isn't in the factory — it's in the smile of a rider. Whether it's the thrill of a 28 MPH commute, the freedom of an off-road trail, or a quiet evening ride with family, we build e-bikes that turn ordinary moments into lasting memories.
From a small factory in 2015 to a brand with our own name today — every mile has been driven by heart.
Everything began in 2015, in a modest workshop where a small team dared to dream about electric mobility. We didn't just build e-bikes — we poured our hearts into every frame, every motor, every wheel, believing that one day our work would move people all around the world. Long days, endless prototypes, and an unshakable belief: the ride was just beginning.
By 2022, the world had taken notice. From our factory, we began crafting e-bikes for some of the most celebrated brands on the planet — putting our precision, our passion and our craftsmanship into bikes ridden in cities across the globe. Millions of riders were experiencing the joy of electric freedom, and behind so many of those rides stood our team, our hands and our pride. We were the quiet engine behind the world's best rides.
And now, all of that experience has come home. Today we build under our own name — Botny. Every S-series bike that leaves our factory carries everything we learned across a decade: the reliability of a world-class manufacturer, the soul of a passionate startup, and a promise to every rider — that your Botny isn't just a machine, it's the beginning of your own story. This is our story. And it's only just beginning.
Every ride on a Botny is a small step toward sustainable transportation. Electric riding means fewer cars, quieter streets and fresher air — for our cities, our families and the generations to come.
We believe the joy of riding should never come at the cost of the world we live in. That's why every Botny e-bike is engineered for energy efficiency, built to last, and made to be ridden for years — an eco-friendly choice that keeps giving back to the planet.
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Fast, simple and always on us. We know you can't wait to ride — so we pack and ship every order with care, from our US warehouse to your door, as quickly as possible.
We provide local UPS, USPS, FedEx or DHL shipping services. No tax needed on your order. Please check the shipping area below — we may not be able to deliver to certain places or may need extra shipping arrangements.
All Botny orders are shipped from our US local warehouses, so your e-bike reaches you faster and with reliable tracking from day one.
We want to make order changes as smooth as possible. Please review the following terms:
You can track your order and shipping & handling information if you have registered an account on botnybike.com. If you haven't registered on our site, you can still track your order with your order number.
For more shipping information, send an email to support@botnybike.com. We will respond to you within 24 hours.
Our team is happy to help you with anything about your order or delivery.
Season-ready performance. $400 off the Botny S51 — all colors.
A 1500W motor, 28 MPH top speed and full suspension make the S51 ready for daily commutes and weekend trail rides — all season long.
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Hear from riders who trust the Botny S51 through every season.
My Botny S51 is my favorite way to enjoy fall weather. The 1500W motor keeps me moving on brisk mornings, and the full suspension makes those leaf-covered roads feel smooth. Whether it's a commute or a weekend loop, the S51 turns crisp autumn days into rides worth taking.
I ride the S51 to work all winter. The 28 MPH top speed gets me past traffic quickly, and the stable moped-style ride gives me confidence on cold, wet roads. Layer up and the S51 is a genuinely comfortable way to commute through the season — I rarely touch the car anymore.
The S51 doesn't slow down when the weather turns. Full suspension smooths out rough winter pavement, and the wide 20-inch tires keep me planted through the season. From late-fall rides to icy mornings, it's easily the most dependable electric bike I've owned.
Cold mornings used to mean sitting in traffic. Now I hop on the S51 and ride. It's quick, comfortable and stable in cooler conditions, and the brakes give me real confidence on slippery streets. For anyone looking for an electric bike for winter commuting, the Botny S51 is hard to beat.
There's no better way to see the season than on the S51. I take it out on park trails and back roads while the leaves are changing, and the full suspension keeps the ride smooth over roots and gravel. The 1500W motor handles the hills easily — fall rides have become my favorite part of the week.
Autumn weather here is unpredictable, but the S51 handles it. The stable moped-style frame and reliable brakes keep me steady in wind and light rain, and the ride stays comfortable even on longer loops. It's the electric bike that makes me look forward to riding all season long.
Everything you need to ride with confidence this season.
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Have a question about your Botny? Fill out the form below and our team will get back to you within 24 hours on weekdays.
For specific inquiries, you can also reach us directly using the contact information on the right.
Inquiries submitted through the form below will be answered within 1-2 business days. To help us resolve your concern efficiently, please provide as much detailed information as possible.
Please contact us if you have any question
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